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Jasmine, I understand you, but you also understand me. There are situations when parcels are really lost and do not reach the buyer, in such cases I always return the money. I take responsibility for myself. In your case, I do not mean that it is my responsibility, since the parcel has almost reached you. You have already decided the issue with delivery with DHL. You have taken responsibility for the delivery by yourself, saying that it should be left at the door. The package was deals brought to you when there was a blizzard, but this is not my fault, you know. If you still think it's my fault, you can open a dispute on Etsy.com. As he decides, let it be so. If it decides that I must return the money to you, then I will return of course.